John Gruber on 'First to Do It' vs. 'First to Do It Right'
Here’s the test. Take some normal people, where by “normal” I mean people who have never heard of TechCrunch or Daring Fireball. Give them brand new still-in-the-box iPhone 4’s and HTC Evos. Now ask them to make a video call to one another. With the iPhone 4, they’re going to be able to do it. The only thing that’s technically confusing about FaceTime is that it only works via Wi-Fi (I think many people have little understanding of the difference between Wi-Fi and 3G data — at least insofar as why a feature would work over one but not the other). Otherwise, FaceTime is as easy to use as making a regular voice call. There is no such thing as a “FaceTime account” you need to create or log in to. It doesn’t require the installation of any third-party apps. All you need to know is that the iPhone 4 can make video calls, and that the feature is called “FaceTime”. And I’ll bet the little instructional card inside the iPhone 4 box will make that perfectly clear.
How many normal people even know that Qik and Fring exist? Are Android users supposed to install both apps, so they can make video calls to people who’ve only installed one or the other?
It’s not that there’s anything wrong with Qik or Fring in and of themselves. Nor is it to say that Android doesn’t have its own first-to-do-right features, like, say, the ability to dictate text-to-speech in any text field. It’s about the mindset of the companies that made the phones. Do you include the half-baked stuff, or hold it until it’s fully-baked? Apple wasn’t going to include a front-facing camera until they had software that made it useful in an iPhone-caliber way. HTC is happy to include a front-facing camera and leave its utility (and user experience) in the hands of third-party developers.
Android and iPhone fans will read the preceding paragraph very differently. Android fans will read it and say, “Exactly — give us the hardware and let developers figure out what to do with it.” iPhone fans will read it and say, “I can’t wait to get an iPhone 4.”
Great post from John Gruber. Check it out in full here.
Goes directly in line with my last post on why FaceTime will be successful at bringing video calling to mobile.
